Customisations

Customisation Overview

At the core of proHelp is an advanced system that is able to identify DOM objects at multiple node levels that’s simple and reliable. What this means is, proHelp can offer you access to this system with no coding experience required. Once you’ve identified what you need your Custom Script to do, proHelp will work with you to test and implement the change into your Canvas environment.

Inject a Custom Help Item

Custom help markers can be inserted anywhere within the LMS. These markers can have a unique icon, open a pop-up box with specific information with text and links. For example, you may wish to place a unique ‘warning’ marker at a particular location advising teachers or students on critical instructions. You may want to remind teachers of an institutional policy when building their syllabus. Or maybe you have your own institutional help you want to point teachers and students to.

Hide or Remove Items from Page

proHelp offers additional tools to hide entire blocks or individual elements in Canvas. Hiding an item means it’s still there, but invisible to the user and the layout of the page does not change at all. If removed, the page layout can sometimes change. This tool is particularly useful if you need to hide a specific area, such as a Setting or Button that you don’t want students or teachers to touch.

Replace Items on Page

In some cases, it’s useful to replace an entire block with another item, such as a button. proHelp’s multi-layer approach allows the precise insertion and replacement of elements. This is handy to replace links or buttons to your own pages or tools.

Add a new Item to a Page

proHelp can insert an item in any location within the LMS. For example, you may want a custom button in a menu item, or a set of unique icons that help create your own unique brand in the LMS.

Customisation FAQ’s

How do I get my customisation set up?
Send an email to support@prohelp.io and we will give you instructions for your particular customisation type.
Do I have to purchase proHelp to get customisations as well?
Yes. proHelp customisations rely on the core component of proHelp.
Can I turn off the default proHelp markers and only have my customisations?
Yes. With proHelp, you can choose which users have access to the provided help.
What if Canvas updates a page and brakes the customisation, who will monitor the customisation, and how will it be updated?
As all Canvas installations are different, we cannot monitor every customisation. We recommend testing your customisations in the Canvas beta environment. proHelp will update customisations if requested, every 12 months as part of the yearly fee.
What type of icons can we have?
proHelp uses Font Awesome. You can select any of the free icons from here: https://fontawesome.com/icons?d=gallery Icon can be a selection of sizes and colours.
What type of content can we have in our own Help Marker?
Like the default help markers, you can have a marker Title and content. The content can be marked up with HTML formatting if required with text and links. Images and Videos can be embedded, if hosted elsewhere.
How secure are proHelp customisation services?
With AWS we manage access using 2-Factor-Authentication and AWS Identity and Access Management (IAM) solution to secure uploads and edits. All data in customisations should however be treated as publicly accessible once published.